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Translation of 'Documents' link within a Service

Darren Rose

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Hi, is there a way to change the name of 'Documents' within the Service on the employee portal? We use links quite a lot, which may include links to related processes within our Business Process Management Tool, so being able to change it from Documents to something like 'related resources' would be extremely useful for us? 




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@Darren Rose @Paul Alexander Thanks for the posts.

I've had a look and it looks like we unfortunately have some translation strings missing here.  We'll get this corrected in the next build of Service Manager.

Following the next Service Manager build update you will be able to alter the content of these strings as needed:

* user.view.serviceform.requests   (Request Link Text)

* user.view.serviceform.documents   (Documents Link Text)

Kind Regards,


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  • DanielRi changed the title to Translation of 'Documents' link within a Service

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