Jump to content

Available FAQs in Ticket Reply


Mark (ESC)
 Share

Recommended Posts

Hi All

Is there a way to order the view on the "Available FAQs" when replying to a ticket.

We gave the FAQ meaningful categories in the first part of their title, but sadly the "Available FAQs" seem to be in published order ?

Is there a way to order alphabetically, as this will help us locate the FAQ's quicker.

image.png.a12dc5bf94900f4dc40ae4478fed912b.png

Link to comment
Share on other sites

  • 4 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...