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Updates to incident via email automatically set to Team and not Customer view


James Gallally
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@James Gallally it would be one of these two depending if the customer email was automatically applied to the request by routing rules or was applied manually by an analyst: 

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Note: if the email is added manually, also check guest.ui.app.com.hornbill.servicemanager.operation.defaultVisibility.update (in case SM is using this to set the visibility for manual email updates)

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