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New Update: Hornbill Service Manager (2030)

Harry Hornbill

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Hello Everyone

The latest build of Hornbill Service Manager (2030) has been released to live.

Change Log for this release are as follows:




  • Extended 'Requests > Get Request Information > Service Details' Hornbill Automation to return the Service Domain attribute for a service.
  • Classes including Computer System, Software, Mobile and General within Asset Management have been enhanced to include new attributes. - See more on managing Assets on the wiki https://wiki.hornbill.com/index.php/Manage_Assets




  • Hide availability status in a Request's assign action tab when the feature is disabled. {PM00164505}
  • Assets list fails to load when sorting by an extended field. {PM00164463}
  • The property 'Product ID' is not displayed in the Assets list. {PM00164456}


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