Jump to content

Requests Search, looking for all requests of customer


LifeOfJonny
 Share

Recommended Posts

Hey,

When you do a request search and only apply a filter for a customer and then press search no results appear, if you put a letter in the search text, then the results will appear. So it looks to be search text is required?

Would it be possible to make it so if you have customer filter applied and you press search it'll find all their requests without search text, as its quicker than searching for the co-worker, loading profile, clicking service manager, changing the filter options, to find a request that way.

 

image.png.ccf8869977024605950608c3107b68e0.png

 

Jonny

 

Link to comment
Share on other sites

The global search bar required text entry into the search field.  The options below, such as Customer, are just filters.  

Optionally, you could type in the customer's name into the filter on the request list.  

image.png

 

Or access the customer's profile where all of their Service Manager information is listed.

image.png

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...