enhancement Requests Search, looking for all requests of customer

[LifeOfJonny]

Hey,

When you do a request search and only apply a filter for a customer and then press search no results appear, if you put a letter in the search text, then the results will appear. So it looks to be search text is required?

Would it be possible to make it so if you have customer filter applied and you press search it'll find all their requests without search text, as its quicker than searching for the co-worker, loading profile, clicking service manager, changing the filter options, to find a request that way.

 

 

Jonny

 

[James Ainsworth]

The global search bar required text entry into the search field.  The options below, such as Customer, are just filters.  

Optionally, you could type in the customer's name into the filter on the request list.  

 

Or access the customer's profile where all of their Service Manager information is listed.