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Create a report against key word in Request>Summary Field

Mark (ESC)

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@Mark (ESC) Nothing wrong with the advice above (good advice for the report itself). However, personally I try to avoid using LIKE as much as possible anywhere... So, I would suggest a different approach to this scenario. I assume the requests having that summary are request to process leavers. If this is correct maybe you can make use of a custom field on the request to mark that request as a "leaver request". This way you don't have to rely on the summary having the word leaver (summary might change) and you can build much friendlier reports afterwards. Just a thought.

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