defect? Request widget sizing to match other Widget on row, but not filling space.

[Martyn Houghton]

We are in the process of implementing the Employee portal with the de-support of the Service Portal, but noticed an issue with the 'Requests' widget. It is resizing to take on the height of the other widget in the row, but is not filling the space with the request vertically and still showing a second page even though more then 6 requests can be shown in the widget space.

Does not appear to be any control for this, as the only configuration option appears to be the 'Style' tab.

Is this something we can configure or is this a defect?

Cheers

Martyn

[Martyn Houghton]

Unlike the other widgets, there does not appear to be a 'Configuration' tab for the Request Widget.

 

Cheers

Martyn

[Martyn Houghton]

Is there any update on this?

 

[Daniel Dekel]

Hi @Martyn Houghton,

The reason for such a long height is because you are using the requests widget  in the last row. The last row has a particular behaviour needed for some of our widgets to show full height such as the Workspace widget. 

Still I agree with you that the Requests widget should not take such a long space especially showing the paging at the bottom. 

We'll make a change to the Core UI and Service Manager to improve the UI. I'm not sure if it will work in your case, but I suggest you to use the last row to display full width widgets or widgets that are taking full height such as Workspaces.

Thanks,

Daniel.

[Martyn Houghton]

@Daniel Dekel

I give the workaround a try.

Thanks.

Martyn