LifeOfJonny Posted September 24, 2020 Share Posted September 24, 2020 Hi, I have a custom AutoTask that our analysts can run, all the steps work but setting the custom field T to a value doesn't. I've looked a the role they are in, and they do have full table rights to h_itsm_requests, what right/permission am I missing? Note: it works for Super Admins, so I assume I'm missing a right somewhere? Jonny Link to comment Share on other sites More sharing options...
James Ainsworth Posted September 24, 2020 Share Posted September 24, 2020 Have you watched the logs while someone is clicking on this AutoTask? It may give some insight into what is happening. Link to comment Share on other sites More sharing options...
LifeOfJonny Posted September 25, 2020 Author Share Posted September 25, 2020 Which log file should I be looking at? Link to comment Share on other sites More sharing options...
Victor Posted October 1, 2020 Share Posted October 1, 2020 @LifeOfJonny can you please raise a support request and we will investigate Link to comment Share on other sites More sharing options...
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