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Co-Worker Search


Jeremy
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When we are using this functionality is appears that if you type in someone's handle (username) in our case the system returns nothing in the search, can this be looked into please.

Also if there was a way to search Customers (both contacts and co-workers) that would be great and most people who use the system don't distinguish between the two sets of accounts.

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Hi @Jeremy,

Can you please clarify what is that you want to search on, username or handle because these are different properties.

Regarding searching both, contacts and users, I'm sorry but that's not possible. It might be developed in the future by the individual applications but it can't be part of the platform.

Regards,

Daniel. 

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6 hours ago, Jeremy said:

When we are using this functionality is appears that if you type in someone's handle (username) in our case the system returns nothing in the search, can this be looked into please.

We've also noticed this but if we click on 'Basic Users' or 'All', it returns a result.

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