Creating new States for Assets

[Ann]

Morning

Please would it be possible to advise if there is a way of creating new States for Assets. We can create Substate, but can't see anywhere obvious where we can create State.

 

Also, can we add Operational State too?  Thank you.

 

Kind Regards

 

Ann

[Ann]

Morning.

Please would it be possible for someone to look at the above?  We are in need of this information in order to move forward.  Thank you.

Kind Regards

Ann

[Ann]

Afternoon

Please would it be possible for someone to look at the above query as this is now quite urgent?  Thank you in advance.

Kind Regards

Ann

[Bob Dickinson]

Morning @Ann

Sorry for the delay in getting back to you on this one. Unfortunately at present we don't have the option to add to the State or the Operational State fields. These are not driven by Simple Lists and are out of the box options. 

As you mentioned, Sub States are available however and they can be used against one of the 3 default states (Current, Active, Archived). You can create these yourself, and manually update assets - or the substate can be updated from a bulk import mechanism too, such as CSV Import or our Asset Data Import utility.
Substates are configured in the "Manage Asset Types" menu, and more information on them can be found here: https://wiki.hornbill.com/index.php/Asset_Types

 

Kind Regards

Bob