Jump to content

New Update: Hornbill Service Manager (2017)


Harry Hornbill
 Share

Recommended Posts

Hello Everyone

The latest build of Hornbill Service Manager (2017) has been released to live.

Change Log for this release are as follows:

New

Fix

 

  • Business Process does not resume from wait for update if updated by a basic user in the Employee Portal. {PM00164168}
  • Corrections to the visibility selector when updating Request's sub-status {PM00163555}
  • The icon to indicate a shared snippet was appearing on the wrong snippet {PM00163682}
  • Query Performance enhancements when loading the request list {PM00163559}
  • Selecting All My Services option in the request list on service page displays requests raised against different services {PM00163844}
  • Trying to open a historic update email attachment from a request will fail for non admin users {PM00163901}
  • Timesheet Total time will now be updated when linking a document to a request {PM00162860}
  • Auto assignment will only consider a user as available when their status is set to "Available" {PM00164033}
  • Remove teams that no longer exist in the system from a Service's supporting teams {PM00163913}
  • Do not display the service status message in employee portal when it is set to "No Status" {PM00163393}

 

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...