Breach Board + add more info

[Dave Longley]

hello,

 

we have a breach board set up:

 

 

Is there an option to add more information such as owner/team etc? 

[Guest Ehsan]

@Dave Longley,

You can share a board with a team and control the actions that each individual member can perform.

 

You have the option to drag a user's icon onto a card, which will assign the Request to the individual.

 

In the example below, I've assigned the Request to Graham and as you can see, the user's icon is visible on the board.

I hope this helps.

Ehsan

 

[Dave Longley]

Hi @Ehsan, yes I am aware of that, what i meant was how can include more details in the card? e.g who the ticket is assigned too etc description etc 

Edited September 2, 2020 by Dave Longley

[Guest Ehsan]

@Dave Longley,

The only solution we have now is to append the additional information to the Request's summary (manually or via the BPM), which is not a great workaround but the card will automatically be synchronised with the data in the Request. We have an enhancement request in our backlog to turn off automatic synchronisation, that way you could append information to the card via the designated Hornbill Automation in the BPM, without having to store the information in the Request's summary.

Ehsan