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Service Manager slow spinning wheel when sending email or pressing reset


AKetteringham
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Hello

My team are experiencing problems either when sending emails from Service Manager or when refreshing updated information.  They find that Google Chrome works the best, but is not great.  Do you have any information on this experience.

 

Regards

Angela

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@AKetteringham is everyone accessing Hornbill over the same network?  In my experience network related issues can often be the cause of poor performance.  It would be worth trying to access Hornbill from outside your company network to see if the problem persists.

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