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BPM options to Create and Update Assets

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Following on from my previous request to be able to create new Assets from the Service Manage Request View, can  we also request an enhancement to be able to create new assets from the Service Manager BPM.

We would like to be able to:-

  • Create New Asset, to be able to create a new asset passing the required fields.
  • Link existing Asset, be able to link an asset to the current request, passing the asset id.
  • Share Asset, i.e. turn on sharing and pass the id to the object to be shared too, in our case external organisation (Organisation ID)
  • Update Asset, as per Create, but providing asset id and updated fields.






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