LifeOfJonny Posted August 27, 2020 Share Posted August 27, 2020 Hi, I was monitoring the user sessions and its showing the same 2 RFC1918 IP address for all our sessions. Guessing its meant to show the IP they are connecting from, Eg their home/work IP address. Eg 88.109.x.x Jonny 1 Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 27, 2020 Share Posted August 27, 2020 Are the home workers working through a VPN connection into your office? Hornbill wouldn't be able to see internal IP address so I'm assuming that the listed IP address are those of your gateways. Link to comment Share on other sites More sharing options...
Nikolaj Posted August 28, 2020 Share Posted August 28, 2020 Hello, In our monitoring it shows the same IP address. Nikolaj 1 Link to comment Share on other sites More sharing options...
LifeOfJonny Posted August 28, 2020 Author Share Posted August 28, 2020 (edited) 12 hours ago, James Ainsworth said: Are the home workers working through a VPN connection into your office? Hornbill wouldn't be able to see internal IP address so I'm assuming that the listed IP address are those of your gateways. I connect to Hornbill direct, as we use a Split Tunnel with our Corporate VPN. Some people do connect to Hornbill via our VPN, our corporate ISP starts with 195.x.x.x or 95.x.x.x addresses RFC1918 networks aren't publicly route-able, so you wouldn't see our internal IPs anyway. https://www.arin.net/reference/research/statistics/address_filters/#:~:text=According to standards set forth,0.0 – 10.255. Edited August 28, 2020 by LifeOfJonny Link to comment Share on other sites More sharing options...
Martyn Houghton Posted August 28, 2020 Share Posted August 28, 2020 @James Ainsworth IP addresses 10.x.x.x are all internal IP addresses and given all our different instances are showing the same internal IP Addresses and not external IP address, I suspect these addresses being shown are those on the Hornbill infrastructure which is used to route through to our instances. Cheers Martyn 2 Link to comment Share on other sites More sharing options...
LifeOfJonny Posted December 17, 2020 Author Share Posted December 17, 2020 Will this be getting fixed to show origin IPs instead for example using "X-Forwarded-For" HTTP header instead of showing the load balancer IPs? 1 Link to comment Share on other sites More sharing options...
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