Add more details in the customer section within an active ticket

[Dave Longley]

I was wondering if there was any way in which we can include more details within the customer section of raised tickets:

 

 

we would like to be able to add in the users line manager as an example? 

[ArmandoDM]

Hi @Dave Longley

you can manage what to display in the customer section in the admin tool.  See screenshot.

Regards

Armando

[Dave Longley]

cheers @ArmandoDM