Error on PCF - advanced-select

[Tina.Lapere]

Hi, I'm just looking at our PCF and noticed that I'm now getting an error when the Request Categories are meant to show:

If I check it in the existing portal it works fine:

 

Can someone please advise what might be wrong.

Thanks

Tina

[Guest Mohamed]

Hi @Tina.Lapere

Our developers have tried to test this, but couldn't replicate the issue unfortunately, is the error always occurring for you?
Just wondering if there are any unique replications steps or anything?

Regards

Mohamed

[Tina.Lapere]

@Mohamed I've logged out of the system and back in and I only get this error when testing it on the Employee portal but both me and my colleague get it.  If I remove the 'Request Category' standard form, save it etc and try it, it works.  As soon as I ad that form back in and try it I get the error again.  Not sure what's going on.

I'm sure when we first created it and tested it was ok but not today.

Thanks

Tina

[Tina.Lapere]

@Mohamed  Tested it again today and still getting the error.  

[Guest Mohamed]

Hi @Tina.Lapere

This is really odd since we haven't been able to replicate the issue on our end. We're still trying to look into the issue and see what it could be 

Will keep you updated with what we find

[Tina.Lapere]

@Mohamed I've created a brand new PC and it's still coming up with an error message.  Can someone help please?

Thanks

Tina