EspMailService logs

[PeterL]

Hello, i was wondering if you are able to get the mail log for 10/08/2020 as we had 2 emails as per below come in and ended up in the deleted folder without being viewed. This is most likely due to a user, i would just like to find out which but can only see today's logs as previous days are archived. Thank you. 

 

[Keith Stevenson]

Peter,

Thanks for the post. We can inform you that the log file is archived and information available. However we could only release this information to the nominated contacts for your instance. Please contact your sites nominated contacts and request that they log this request through the appropriate channels for your Support plan. 

Kind Regards

Keith Stevenson