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Posted

I am currently importing some assets onto the system, however when I put the code in for the state this is not pulling over the correct details.  I have been informed that it should be in operations state and the code is 1 for active, as per below (Please see attached screen shot)

However that are all importing as current.

Secondly I would like to know if there is a way to bulk update these assets that have gone in incorrectly, as if I try to change something and then import again it create a whole new asset and therefor creating a duplicate.

Current - Active - Archived.png

Posted

Hi Ann,

Could you let us know what method you are using for Asset Imports?  There is a simple import that available through the Asset Manager app in the main client that uses a simple CSV import, but there are also import utilities that are available.

  • 1 month later...
  • 2 weeks later...
Posted

Afternoon

Hope you are safe and well.  Please would it be possible for an update on the above query?  We are currently requiring this function as part of an ongoing project.  Thank you.

Kind Regards

Ann

Posted

@Ann a support request has now been raised by @StephGill to investigate the issue re operational state. As for updating assets when uploading, the issue is most likely caused by how "AssetIdentifier" and "CSVAssetIdentifier" params have been set in your config file and the current asset data in your instance. We can look into this as well on the support request.

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