LifeOfJonny Posted July 31, 2020 Posted July 31, 2020 Hi Hornbill, Myself and other users of Hornbill Service Manager, are unable to add our mobile devices via QR Code. QRCode section is just blank. Using Google Chrome - Version 84.0.4147.105 (Official Build) (64-bit) Jonny 1
Nanette Posted July 31, 2020 Posted July 31, 2020 @LifeOfJonny We are aware of the above issue and are currently investigating, please bear with us. Kind regards, Nanette.
Nanette Posted August 4, 2020 Posted August 4, 2020 @LifeOfJonny @Martyn Houghton @Danny.M Good news, the above issue has been fixed in this build: Many thanks, Nanette
Alberto M Posted August 4, 2020 Posted August 4, 2020 @Nanette, I needed to login again with my mobile. I've removed the existing device from my profile, created a new one, but scanning the QR code is not working. Any advice?
Alberto M Posted August 4, 2020 Posted August 4, 2020 @Nanette, it seems that the error is only in Android devices. The same user tried with iPhone and it worked.
Nanette Posted August 4, 2020 Posted August 4, 2020 @Alberto M Thank you for the feedback, we are discussing with our developers. Please bear with us. Many thanks, Nanette 1
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