scheduled tasks/Tickets

[Dave Longley]

Hello, I want to set up some scheduled tasks/tickets, please can someone let me know how i can set these some schedule tasks/tickets in the system? e.g. every day at 2pm XYX request is logged. 

 

Thanks 

[Deen]

@Dave Longley There are a couple of options, you could use the API Scheduler detailed below:

https://wiki.hornbill.com/index.php/API_Scheduler

Alternatively this is discussed in a number of forum posts:

 

 

[Steven Boardman]

@Dave Longley there are a couple more options discussed in this post:

* Scheduled Tasks

* Using the BPM to schedule Incidents