Jeremy Posted July 21, 2020 Share Posted July 21, 2020 Would it be possible to allow a role (Service Desk Admin) or something similar to allow view owners to be changed when people leave like the snippets etc. This is to stop the issue of people leaving and the shared views disappearing. Link to comment Share on other sites More sharing options...
Steven Boardman Posted July 21, 2020 Share Posted July 21, 2020 @Jeremy the option already exists if you go to shared views there is a manage option - for servicdesk admin https://wiki.hornbill.com/index.php/Request_List_Views From here you can make the ownership changes to yourself or another user 2 1 Link to comment Share on other sites More sharing options...
Jeremy Posted July 21, 2020 Author Share Posted July 21, 2020 @Steven Boardman cool thank you! Link to comment Share on other sites More sharing options...
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