Jeremy Posted July 17, 2020 Share Posted July 17, 2020 Is there a way to mark a team as the default team in Service Manager? We have people that are in several teams and when assigning automatically etc it assigns to the team that is higher alphabetically and we would like to choose a default team and then have the requests default to being assigned there. Hope that this make sense? 4 Link to comment Share on other sites More sharing options...
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