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Notifications not Disappearing


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We have noticed that when you get hornbill notifications via the Bell icon at the top right of the page even if (as I have just done) you click the notification and go to the request and then re-assign it (with comments etc) so you have definitely seen and dealt with it, it still shows as a notification that you have something to see.


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The only way I can recreate that is to

  • Open the Bell Notification dropdown
  • Right-click and open in a new tab/window
  • Move to the new tab/window without closing the dropdown
  • Make the updates in the new window
  • Go back to the initial window.

Even then, closing the dropdown clears the notification.

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