custom button Services - Custom Buttons

[Jeremy]

Would it be possible to have custom buttons allowed on Services?

The reason for us would be to run an autotask to update the service status of services when there are at risk periods or maintenance windows and this information would then appear on the portal via the availability selector. Hopefully with the incoming option to raise bulletins via BPM we can also include a bulletin in the autotask to warn of these issues on the portal.

[James Ainsworth]

Hi Jeremy,

You can already change the service status from the Service Form. 

 

 

Before adding Auto Task to  services, we will need to think about the use cases for this.  The main purpose for the Auto Tasks is to run operations that may be part of other areas or apps or integrations. 

For example, there is an operation that can be run on a request to update the status of the service that it is linked to.