Frank Reay Posted July 13, 2020 Share Posted July 13, 2020 We use Boards to track our Changes. I am sure the look of the 'Cards' has changed from a week or so ago. Is this the same for others? The 'link' icon in the top right enables us to open the Request - the icon seems wrong? The 'OPEN' button in the bottom right is not a hyperlink so cannot be accessed. I can't quite remember the layout of the card before but it certainly wasn't this confusing! Link to comment Share on other sites More sharing options...
James Ainsworth Posted July 13, 2020 Share Posted July 13, 2020 Hi Frank, It's been like this since the release of the Board Manager app. Maybe you are noticing a difference between the old Service Manger boards and the Board Manager app if you have recently switched from using one to the other. As the Boards Manager app is a separate app, cards can link to email, requests, tasks, documents, projects, and other entities. This is why the link icon. It is a card that is linked to an entity, and clicking on this icon will take you to that linked entity. The Open at the bottom right is a status of the linked entity. In this case, it is showing that the request that it is linked to has a status of Open. I hope that helps. Regards, James Link to comment Share on other sites More sharing options...
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