Michael Sharp Posted July 3, 2020 Share Posted July 3, 2020 (edited) Hi, got an issue with the links widget not rendering correctly on my iPhone (see attached). Edited July 4, 2020 by Steven Boardman Customer Image removed Link to comment Share on other sites More sharing options...
Michael Sharp Posted July 3, 2020 Author Share Posted July 3, 2020 Please remove screenshot once noted thanks Link to comment Share on other sites More sharing options...
Steven Boardman Posted July 4, 2020 Share Posted July 4, 2020 @Michael Sharp I know there was an issue before, but this should have been resolved on the mobile Could you check something for us? 1. Can you go into settings, clear cache - does this resolve it? 2. If not in settings, can you check which client build you are on? should be 142 3. Are you accessing the mobile app from a shortcut on your home screen? if so could you try opening up safari on the iphone and accessing the mobile directly from the url mcatalog.hornbill.com/(yourinstance) - if you do this, are you still seeing the issue Let us know how you get on Link to comment Share on other sites More sharing options...
Michael Sharp Posted July 4, 2020 Author Share Posted July 4, 2020 @Steven Boardman this is still apparent for me but is only allowing me access to build #141? Is your screenshot of “Services” or “Links”? Mine is links. Mike. Link to comment Share on other sites More sharing options...
Steven Boardman Posted July 4, 2020 Share Posted July 4, 2020 @Michael Sharp mine is a links widget (showing for comparison with yours) on build 142. If you go to safari and access the URL without going via the home screen link what build do you get and what can you see on the links widget? Link to comment Share on other sites More sharing options...
Michael Sharp Posted July 4, 2020 Author Share Posted July 4, 2020 2 hours ago, Steven Boardman said: @Michael Sharp mine is a links widget (showing for comparison with yours) on build 142. If you go to safari and access the URL without going via the home screen link what build do you get and what can you see on the links widget? @Steven Boardman doing the same but still only getting #141 too? Mike. Link to comment Share on other sites More sharing options...
Daniel Dekel Posted July 6, 2020 Share Posted July 6, 2020 @Steven Boardman, @Michael Sharp, we are still on Build 141 on Live. We'll push 142 today so you will see the fix. regards, Daniel. Link to comment Share on other sites More sharing options...
Daniel Dekel Posted July 6, 2020 Share Posted July 6, 2020 Hi @Michael Sharp, The build 142 is now on Live so you should see the fix. Regards, Daniel. Link to comment Share on other sites More sharing options...
Michael Sharp Posted July 6, 2020 Author Share Posted July 6, 2020 42 minutes ago, Daniel Dekel said: Hi @Michael Sharp, The build 142 is now on Live so you should see the fix. Regards, Daniel. Very happy with this thanks 1 Link to comment Share on other sites More sharing options...
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