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Adding the 'schedule' times to an e-mail template


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Morning all,

I suspect this is an easy one! I want to ping an email out once a change is authorised, I've set up a template with all the relevant details populated, except one. I can't find a variable that relates to the dates entered using the built in 'schedule' calendar? Should this be possible?

Many thanks

Nick

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@NickH 

In the email templates - change the option from Request to Change Request

 

image.png

Then in the variable picker you will see variables for:

* Start Time

* End Tiem

* Proposed etc

* You will still have all the request related variables available to you

image.png

 

 

 

 

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