Adding the 'schedule' times to an e-mail template

[NickH]

Morning all,

I suspect this is an easy one! I want to ping an email out once a change is authorised, I've set up a template with all the relevant details populated, except one. I can't find a variable that relates to the dates entered using the built in 'schedule' calendar? Should this be possible?

Many thanks

Nick

[Steven Boardman]

@NickH 

In the email templates - change the option from Request to Change Request

 

Then in the variable picker you will see variables for:

* Start Time

* End Tiem

* Proposed etc

* You will still have all the request related variables available to you

 

 

 

 

[NickH]

Thanks for the swift reply Steven, I'll give this a go.

[Steven Boardman]

@NickH one more thing, in your business process where the email template is being used - make sure you update the Email Template Entity from the default Request to ChangeRequest 

[NickH]

Thanks Steven,

That all worked, much appreciated!

Nick