NickH Posted July 3, 2020 Share Posted July 3, 2020 Morning all, I suspect this is an easy one! I want to ping an email out once a change is authorised, I've set up a template with all the relevant details populated, except one. I can't find a variable that relates to the dates entered using the built in 'schedule' calendar? Should this be possible? Many thanks Nick Link to comment Share on other sites More sharing options...
Steven Boardman Posted July 3, 2020 Share Posted July 3, 2020 @NickH In the email templates - change the option from Request to Change Request Then in the variable picker you will see variables for: * Start Time * End Tiem * Proposed etc * You will still have all the request related variables available to you 1 Link to comment Share on other sites More sharing options...
NickH Posted July 3, 2020 Author Share Posted July 3, 2020 Thanks for the swift reply Steven, I'll give this a go. Link to comment Share on other sites More sharing options...
Steven Boardman Posted July 3, 2020 Share Posted July 3, 2020 @NickH one more thing, in your business process where the email template is being used - make sure you update the Email Template Entity from the default Request to ChangeRequest 2 Link to comment Share on other sites More sharing options...
NickH Posted July 7, 2020 Author Share Posted July 7, 2020 Thanks Steven, That all worked, much appreciated! Nick Link to comment Share on other sites More sharing options...
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