Can't add multiple items to a board

[Guest Paul Alexander]

I'm trying to add multiple requests to a board using the 'Actions' button on the request list view, but they're all failing to add.

So, I'm selecting a list of requests, then hitting the 'Actions' button and selecting 'Add To Board Manager', then selecting my board:

 

Then I select the Board and Lane, and hit Add Cards:

 

But then I get this 'failed' message for ALL of the items:

 

I CAN though, add them individually (which I don't really want to have to do!!). 

Any thoughts please?

 

[Steven Boardman]

@Paul Alexander i can't seem to replicate the issue.   I can add 20+ requests to boards and lanes.

The only time i see the message about not being able to add them, is if they already exist on the board and lane i am trying to add them too?

[James Ainsworth]

Hi Paul,

Have you had any luck with this yet?  So far we have not been able to replicate.  Do let us know if this is still happening.

Regards,

James

[Guest Paul Alexander]

Hi @James Ainsworth

I'm still getting exactly the same problem unfortunately - although i CAN add them individually. I can't seem to add them using the multi-action button, regardless of how many tickets I select (even if I select only one).

 

thanks

[Steven Boardman]

@Paul Alexander as we can't seem to replicate this on other instances, did you want to raise this as an issue with support?  so they can take a closer look for you? 

https://www.hornbill.com/support