Jump to content

Recommended Posts

Posted (edited)

We have lots of reports that we open in excel. Today when I open them I get an error message 

image.thumb.png.d97256946cd9c622c299652edfa6fd37.png

And a corrupted file if I open it.

This seems to be affecting all our reports even ones that have been used frequently

Anyone else having the same?  I will log a support call too as this is a big problem for us

thanks 

Helen

PS just found out that saving as a .csv works and it opens without any errors

Edited by HGrigsby
Found that .csv works
Posted

Similar issues here - most of our reports export to csv so it's more of annoyance than an issue though.
image.thumb.png.918c13152559fcb574522daf37483cb2.png
 

Posted

Yes same for me, most of my reports have the csv option but the xlsx format ones give the same error

Nasim

Posted

Thanks.

I'm wondering - and I suspect I know the answer - will scheduled reports that are set as xlsx still be corrupted when we download them from report history or are they rendered into Excel when you click download?

Thanks

Posted

FYI, all: 

If you really need an Excel file generated by one of your reports, the scheduled report sending you the file by email works. Just schedule it to run once and set the time to a few minutes after and you can get the Excel file without errors.

 

Posted

Admin Tool Build Number: 1259 has this update. Your current build can be viewed from the About option in the Admin Console.
The release will be applied automatically during your maintenance window and announced on the forum. It is currently completing testing and will be released asap.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...