DFarran Posted June 30, 2020 Share Posted June 30, 2020 Hello, We created a problem and published it as a known issue however when a user clicks on the 'me too' button on the service portal it doesn't add them correctly as a connection. In the timeline it either shows nothing or it shows 'Impacted connection 0 has been added via Portals'. Then if you go to connections section of the call it shows one there but it is blank then when you remove this connection it says 'Impacted connection (undefined undefined) has been removed'. Is this something anyone can assist with? It seems like an update somewhere along the line may have broken/changed the way this works. Any assistance would be appreciated. Regards, Daniel. Link to comment Share on other sites More sharing options...
Deen Posted June 30, 2020 Share Posted June 30, 2020 @DFarran sounds like a possible defect, i'll discuss this internally and get back to you. 1 Link to comment Share on other sites More sharing options...
James Ainsworth Posted July 1, 2020 Share Posted July 1, 2020 Hi Daniel, It looks like the the development team identified the issue and a fix should be available in the next Service Manager update. Hope that helps. Regards, James 1 Link to comment Share on other sites More sharing options...
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