Jump to content

Auto Update, Logo Now Stretched

Chris Bardell

Recommended Posts

Our instance update last night automatically, ever since the update the Logo now is stretched. It never used to look like this before the update? I have tried to change the size of the logo within the employee portal settings but to get it to a size where it doesn't stretch i have to make it really small.


Link to comment
Share on other sites

Hi @Chris Bardell, just wanted to confirm which portal this was in. Are you using service.hornbill.com/instancename or live.hornbill.com/instancename?

It would also be useful to see the values you've set for the logo if possible.

Link to comment
Share on other sites

Hi @Chaz,

I just noticed Hornbill Service Manager had an manual update i could do. I have just updated Service Manager and it appears to have gone back to normal and the logo is now displaying correctly.  Now using Service Manager build1967 .

Maybe a bug in the previous build?



Link to comment
Share on other sites

Guest Chaz

@Chris Bardell the timing of the build was just coincidence, it was a bug in the Collaboration Core UI build which was automatically pushed out around the time you saw the Service Manager update.

Glad it's sorted, apologies for the inconvenience.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...