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New Update: Hornbill Service Manager (1967)

Guest Ehsan

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Guest Ehsan
What's New
  • The owner and content of all Snippets can now be edited. This option is available to those granted the 'Service Desk Admin' role. - See more on the wiki

What's Changed

What's Fixed

  • PM00162656 - Team without any members are shown in the assignment action tab.
  • PM00162963 - Label is duplicated in the Questions section.
  • PM00163010 - Optional chart title becomes mandatory after saving the Custom View chart. Dashboard menu options are also under lapped.
  • PM00163164 - Creating new contact when raising a Request no longer auto-populates the customer's name.
  • PM00163159 - Owned By, Used By and Site attributes in the Assets list are not reflected when site name or the user's handle changes.
  • PM00163179 - Error in the Asset form in the Employee Portal when there is no valid Site Id.
  • PM00163217 - Asset Summary Notes field not supporting wiki-text.
  • PM00163230 - No results found when searching in the Employee Portal.
  • PM00163231 - Pipeline services should not be shown in Service form in Progressive Capture.
  • PM00163258 - Blank Bulletin images were being displayed in the Employee Portal if there was no image set.
  • PM00163255 - Request owner is not notified when a Request is updated via the Employee Portal.
  • PM00163291 - Raising a Request from email would not add the attachments to the Request.
  • PM00163283 - The quick filter on the Assets list does not filter by Invoice Number.
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