Hannah Stella Posted June 29, 2020 Posted June 29, 2020 We've noticed the services on the new Employee Portal are not always in alphabetical order. For the most part they are, however there is one out of place. Is it expected to be able to organize the services on the new Employee Portal or should they default to alphabetical? 1
Daniel Dekel Posted June 30, 2020 Posted June 30, 2020 Hi @Hannah Stella, There was a problem that we've fixed a few weeks ago and it should be now in the latest platform build 3345 available as from today. Please let me know if you see still the issue. Regards, Daniel.
Hannah Stella Posted July 2, 2020 Author Posted July 2, 2020 Hello @Daniel Dekel thank you for the info! Regarding the build - are you referring to Service Manager? We're on build 1967. Under Home / App Store I don't see an app for the Employee Portal. Can you expand?
Daniel Dekel Posted July 3, 2020 Posted July 3, 2020 Hi @Hannah Stella, Sorry I didn't realise that I didn't specify the build of what. I was referring to the Hornbill ESP build (That's our Platform) and is automatically updated so you don't have to do anything. You should have it already updated. Expanding a bit more, the Employee Portal is part of our core features so you also don't have to update anything. Other applications like Service Manager can attach part of their functionality like for example; be able to raise a request and see its details. I hope is more clear now. Regards, Daniel.
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