Request Description

[7oaks]

When i look at a request in my list, the first thing i'd like to read is the full description. Is there a way to make this stand out more i.e. as the first update on the Timeline or down the right hand side under Information. It would save time in the long run.  Thank you

[Deen]

@7oaks Using the pin icon on the Details section should leave it expanded permanently for all requests which should then make it front and centre when viewing a request.  If you are referring to the list itself, hovering over the reference should display the description.

[Martyn Houghton]

@7oaks

As a workaround you could pin the Details section open so when you open a request it is always expanded.
 

Cheers

Martyn

[Frank Reay]

You can permanently pin the Details section open in all Requests you view. Go into any Request, open Details and in top right  of the Details section click on the pin.

The Description will now always be there on the page when you open any Request.

[7oaks]

Just tried that and the Summary shows itself but not the Description. Will expand and Pin the Questions themselves instead for now.  Thank you

[Deen]

@7oaks that is strange,  when expanding the details section normally both the Summary and the Details would be shown.  They should remain that way if the section is pinned.  Post a screenshot of what you're seeing if you need further assistance.