Guest Posted June 15, 2020 Share Posted June 15, 2020 Advise and support required - We have a rule setup that once a call is resolved it remains resolved for a short period of time then it should automatically close however we have a huge backlog of resolved tickets dating back to 2018 which haven't closed and are set to resolved. Is there a way to run a command that closes all resolves calls? i cannot do this in bulk from my end? Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now