Kelvin Posted June 11, 2020 Share Posted June 11, 2020 Is there any way to set the default display to show the full HUD on a request within the employee portal? Link to comment Share on other sites More sharing options...
Jeremy Posted June 11, 2020 Share Posted June 11, 2020 @Kelvin these are set per service and request type and you can choose what level you want to show Link to comment Share on other sites More sharing options...
Kelvin Posted June 11, 2020 Author Share Posted June 11, 2020 @JeremyThanks for the suggestion. The HUD is displaying but the request from customers is to have it automatically pinned to show all checkpoints as default, currently they have to hover over them and click the pin Link to comment Share on other sites More sharing options...
Jeremy Posted June 12, 2020 Share Posted June 12, 2020 That would be one for Hornbill to answer, I have had a look in the admin settings and you can pin a lot of sections open by default but not the HUD. I could see how this could be valuable and we could do this this too especially to choose that this is pinned open in the Employee Portal. Link to comment Share on other sites More sharing options...
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