Dave Longley Posted June 10, 2020 Share Posted June 10, 2020 I have just configured my customer portal, create a test contact and subscribed a service to this portal but it is not showing: What am I doing wrong? Thanks Link to comment Share on other sites More sharing options...
Victor Posted June 10, 2020 Share Posted June 10, 2020 Hi @Dave Longley First, Business Process Automation section? A query regarding Service Manager customer portal, unrelated to business process engine, is suited for Service Manager section... Different forum sections are monitored by different Hornbill staff, posting a query in the most relevant section will ensure it gets into the attention of appropriate audience otherwise will likely go without a response until the post is moderated... I have moved this post now to Service Manager section, please be more mindful of the relevant forum sections. If unsure you can always use Service Manager section. As for the issue, can you please check that Security Settings of the customer portal account (admin tool: Home - System - Manage Portals - Portal Accounts - customer) is configured as per below? Link to comment Share on other sites More sharing options...
Dave Longley Posted June 10, 2020 Author Share Posted June 10, 2020 thanks @Victor - i was missing the permission. Many thanks. Link to comment Share on other sites More sharing options...
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