AndyHill Posted June 5, 2020 Share Posted June 5, 2020 We have recently undergone a restructure within our IT department that has led to the generation of new teams. I need to create the new Teams within Service Manager and am wondering is there an easy way for members of the old teams to move all their requests open and/or closed to the new team? I know if there are none on hold you could select the tick box next to each one and use the Request Actions button but this involves manually ticking each one and ensuring none are on hold. Is there a more efficient way? Link to comment Share on other sites More sharing options...
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