Francis von Stein Posted June 1, 2020 Share Posted June 1, 2020 Hi, I would like to request some additional asset fields, for the following classes to enable us to manage our telephony estate effectively. Class – Mobile Devices and Telecoms Additional Fields – Data Number, Delivery Type, Tariff Code, Secondary Service Provider ID, Primary Termination Thanks Francis Link to comment Share on other sites More sharing options...
James Ainsworth Posted June 1, 2020 Share Posted June 1, 2020 Hi Francis, Thanks for your post. I'll look to see about getting these in the next round of asset field updates. No time frame as of yet. I'll post back here once they been processed. Regards, James Link to comment Share on other sites More sharing options...
Francis von Stein Posted June 8, 2020 Author Share Posted June 8, 2020 Thanks for the reply. Can I please and one additional filed request - Line Purpose. thanks Francis Link to comment Share on other sites More sharing options...
James Ainsworth Posted June 8, 2020 Share Posted June 8, 2020 Hi Francis, There is a Purpose field under the General Asset Information. Would this work for you? Link to comment Share on other sites More sharing options...
Francis von Stein Posted August 3, 2020 Author Share Posted August 3, 2020 hi James. I hope this finds you well. Have we got any further with getting the following fields added? Class – Mobile Devices and Telecoms Additional Fields – Data Number, Delivery Type, Tariff Code, Secondary Service Provider ID, Primary Termination thanks Francis Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 3, 2020 Share Posted August 3, 2020 Hi Francis, This change is currently with our development team, so it has progressed. Hopefully we will see this available over the next few weeks. Regards, James Link to comment Share on other sites More sharing options...
James Ainsworth Posted October 14, 2020 Share Posted October 14, 2020 As of the last Service Manager update (Build 2030) the following asset fields have been added. Computer System Computer Information Last Sync Hardware Information PSU1 Serial PSU2 Serial Number of Power Ports Number of 10 GbE Ports (can be 2, 4, 8, 4/2 etc so not always numeric) Number of 1 GbE Ports – (can be 0, 4/0, 8 etc so not always numeric) Number of 1 GbE MGMT Ports (can be 0, 1, 2 etc.) Operating System Information Operating System Expiry Date (Date Field) Software Software Information License Count Mobile Devices Mobile Device Information Data Number Delivery Type Tariff Code Secondary Service Provider ID Primary Termination Operating System Information Operating System Expiry Date (Date Field) General Properties General Asset Properties Last Audited Date (Date Field) Link to comment Share on other sites More sharing options...
Francis von Stein Posted January 19, 2021 Author Share Posted January 19, 2021 That's great thanks James Link to comment Share on other sites More sharing options...
Francis von Stein Posted February 2, 2021 Author Share Posted February 2, 2021 I can see they have been added to the Mobile class but not the Telecoms, Can we please get them added to telecoms? thanks Francis Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 2, 2021 Share Posted February 2, 2021 Hi Francis, I've added these to the next update to assets. Apologies that they were missed on the last round. Link to comment Share on other sites More sharing options...
Francis von Stein Posted March 9, 2021 Author Share Posted March 9, 2021 Thanks James. Much appreciated Link to comment Share on other sites More sharing options...
Francis von Stein Posted June 9, 2021 Author Share Posted June 9, 2021 Hi James. any update on when this will be coming? thanks Francis Link to comment Share on other sites More sharing options...
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