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Posted

Hi, I would like to request some additional asset fields, for the following classes to enable us to manage our telephony estate effectively.

Class – Mobile Devices and Telecoms

Additional Fields – Data Number, Delivery Type, Tariff Code, Secondary Service Provider ID, Primary Termination

Thanks

Francis

Posted

Hi Francis,

Thanks for your post.  I'll look to see about getting these in the next round of asset field updates.  No time frame as of yet.  I'll post back here once they been processed.

Regards,

James

  • 1 month later...
Posted

hi James. 

I hope this finds you well. 

Have we got any further with  getting the following fields added?

Class – Mobile Devices and Telecoms

Additional Fields – Data Number, Delivery Type, Tariff Code, Secondary Service Provider ID, Primary Termination

thanks

Francis 

  • 2 months later...
Posted

As of the last Service Manager update (Build 2030) the following asset fields have been added.

 

Computer System

Computer Information

  • Last Sync

Hardware Information

  • PSU1 Serial
  • PSU2 Serial
  • Number of Power Ports
  • Number of 10 GbE Ports (can be 2, 4, 8, 4/2 etc so not always numeric)
  • Number of 1 GbE Ports – (can be 0, 4/0, 8 etc so not always numeric)
  • Number of 1 GbE MGMT Ports (can be 0, 1, 2 etc.)

Operating System Information

  • Operating System Expiry Date (Date Field)

Software

Software Information

  • License Count

Mobile Devices

Mobile Device Information

  • Data Number
  • Delivery Type
  • Tariff Code
  • Secondary Service Provider ID
  • Primary Termination

Operating System Information

  • Operating System Expiry Date (Date Field)

General Properties

General Asset Properties

  • Last Audited Date (Date Field)
  • 3 months later...
  • 2 weeks later...
  • 1 month later...
  • 2 months later...

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