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Mette Petersen

Activity template - "starts on" as default?

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Hi! 

We would like to use activity templates to add interventions in the calendar. We need to complete the Starts On as well as the Due On fields.

I cannot see how to click Starts On so that it appears by default in the task.  Can this be done? It is a repetitive task that we would like to avoid since this activity template will be used very often. 

 

Thanks!

Mette

 

image.png.421d05a4895de2076e17ba0fa88ba5d1.png

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hi @Mette Petersen

Change is done and will be available when it pass thru release process.

Thanks,
Miro

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@Miro We saw that the Starts On is now available in the activity templates which is great and we have selected it so it defaults in the activity. However, when we actually go to fill in Starts on details, we can only populate the date. When we try to put in a time, the Starts On field disappears again. 

 

image.png.6edc6365184f83354104ec94fa2d0fb9.png

 

When we try to pick a time, the starts on field disappears

image.png.4b56f019bde46eaf4b627f29492869ce.png

 

Can you have a look? 

 

Thanks,

Mette

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@Mette Petersen are you able to replicate it every time? What browser are you using? Asking as I can't replicate.

task-startdate-template.gif

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@Miro thanks for this. I have just tried in Chrome (we usually use Edge) and it works. I then tried going to Edge again and it works as well- very strange. I will check with my colleague who reported the problem this morning and see if he still has issues. Thanks again.

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Hi @Miro My colleague still  question the issue and he uses firefox. I have tried again in Edge and it works fine so it is definitely a browser issue. 

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@Mette Petersen I did try it in FF too and also can't replicate. Anyway, will leave it open in my work board and will get back to it again later.

Thank you,
Miro

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hi @Mette Petersen

I think I found the issue. Basically it happen when user was trying to manually enter time using keyboard, not mouse. 
It's been fixed and once pass our release process it will go live.

Thank you,
Miro

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@Mette Petersen fix should be already available. Let me know if is working.

Thank you,
Miro

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