Ben Maddams Posted May 19, 2020 Share Posted May 19, 2020 Hello, We frequently run into tasks on tickets which cannot be closed off as they're assigned to a different team/technician - I need a way to reassign this through the task edit (the option you get by clicking the square icon that looks like a page, to the left of the task name, below). I currently have the option to do so, but none of my technicians do, I've tried replicating my role structure for them but they still don't can't do this. Am I missing something really basic? The edit option I'm trying to get them to is on the following page. Thanks Link to comment Share on other sites More sharing options...
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