Jeremy Posted May 11, 2020 Share Posted May 11, 2020 I am trying to add Service Subscriptions to our Services but they don't seem to filter down the sub-groups our set up is as follows: University of Portsmouth - Company (parent of) Professional Services - Division (parent of) Finance - Department I have a user who is within the Finance Department and if you add the dept to the subscribers then the service etc shows on the Employee Portal, but with the Profesional Services or University level this does not filter down and give access. I hope that this makes sense... we also have this turned on (com.hornbill.servicemanager.services.subscriptions.allowSubgroupsInclusion) Link to comment Share on other sites More sharing options...
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