AndyGilly Posted May 1, 2020 Share Posted May 1, 2020 Hi Guys I get the following error when sending an email to the customer of a ticket, im struggling with why this is happening, Can anyone help? thanks Andy Link to comment Share on other sites More sharing options...
Victor Posted May 1, 2020 Share Posted May 1, 2020 @AndyGilly could be the email customer node configuration in your workflow, possibly an invalid or non-existent mailbox and/or email template? Link to comment Share on other sites More sharing options...
AndyGilly Posted May 1, 2020 Author Share Posted May 1, 2020 thanks @Victor, I think it may have been as simple as a space in the template name where it shouldn't have been. though It checked it !! 1 Link to comment Share on other sites More sharing options...
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