Error when workflow is sending an email

[AndyGilly]

Hi Guys

I get the following error when sending an email to the customer of a ticket, im struggling with why this is happening, Can anyone help?

thanks

Andy

[Victor]

@AndyGilly could be the email customer node configuration in your workflow, possibly an invalid or non-existent mailbox and/or email template?

[AndyGilly]

thanks @Victor, I think it may have been as simple as a space in the template name where it shouldn't have been. though It checked it !!