CalebH Posted April 27, 2020 Share Posted April 27, 2020 Hi, I've created custom fields in hornbill with a goal to use them in reports. I use them mainly in the analyst view for calls and enable all custom fields then export the data as a csv. I've noticed that custom fields 31-40 don't appear in the list of view-able custom fields, is there a reason for this and is there anyway I can display it? Custom fields 21-30 are empty but the next 10 don't appear on the list as seen below. Any information is helpful, thanks. Link to comment Share on other sites More sharing options...
Jeremy Posted April 27, 2020 Share Posted April 27, 2020 31-40 are unlimited text fields so there could be too much information added to the screen, I have asked previously about having this included as per your request but the amount of potential data to display is the main concern from Hornbill. Link to comment Share on other sites More sharing options...
James Ainsworth Posted April 28, 2020 Share Posted April 28, 2020 Hi Caleb, I would agree with Jeremy's feedback. These text fields can have an unlimited number of characters in them and presenting these on a list would create issues, both visually, and performance wise. Regards, James Link to comment Share on other sites More sharing options...
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