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Errors in the workflow configuration when when editing a live workflow instance


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Guest Paul Alexander
Posted

I've got a process which has just 'failed' after working for a few days, but when I open up the process I@m getting this:

image.png.0ffde38d5b4bb8eb0531dfc81792f488.png

 

 

Every node on this page has a 'bad or missing exit connector' .This is showing as I open the process. This is fairly obviously wrong as, if this WAS the case, I would never have been able to save and publish this process in the first place. 

Also, all of the Outcomes of the decision nodes are showing 'No Match'. 

Can this be looked at please (it's the INCIDENT - Teams - Report a fault process in our instance). Will I need to redo all of these connections and nodes, or is there some way of fixing it please?

 

thanks

  • Victor changed the title to Errors in the workflow configuration when when editing a live workflow instance
Guest Paul Alexander
Posted

@Deen

I have tried that, but the earlier version does exactly the same. 

I've logged a request for this to be looked at now, thanks.

  • 2 weeks later...
Posted

Just to tie this one up, a patch has been released to all instances so this should no longer be an issue going forwards. 

Guest Paul Alexander
Posted

Thanks @Deen

This does look to have sorted out the problem. 

Cheers....

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