mojahidm Posted April 20, 2020 Posted April 20, 2020 Hi, Would it be possible to make the custom fields visible on the Customer Portal? Ideally, we would want this to be configurable For instance, if we wanted 'Custom A' to be visible, but 'Custom D' not to be visible 1
James Ainsworth Posted April 20, 2020 Posted April 20, 2020 At the moment the custom fields are available to Service Desk staff and not to end users. We do have some plans for this, but I can't say at the moment when we will have a chance to review and add this as a configurable option. Regards, James 1 1
Martyn Houghton Posted April 21, 2020 Posted April 21, 2020 ++++1 for us. Would need to be configurable on a service request type basis, as per the details 'View Details Form'. Cheers Martyn
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