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Jeremy

Cannot send emails with attachments

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When we try to send emails with attachments that are held within a request (via associated files) we are getting this error:
image.thumb.png.d0c4307898f8776529ccd8b18359f87f.png

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Hi,

we are investigating this, and hope to have a fix available soon

Thanks

Trevor H

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This is affecting us as well and SM build 1908 adding more diagnostics for this issue.

Cheers

Martyn

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@Jeremy @Martyn Houghton we found the scenario where the email fails to be sent when attaching files. It has been addressed in the latest Core update that was just deployed in live instances. Let us know if the issue still occurs going forward

 

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@Jeremy @Martyn Houghton

Yes, I can still see a problem with using the associate files functionality when sending emails, looking into the reason and will hope to have a fix soon

Thanks

Trevor H

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