Gareth Watkins Posted April 9, 2020 Share Posted April 9, 2020 Help!! I am getting an error when trying to create a page using the HR domain. I keep getting the error message details below: - I have successfully added and designed IT pages so I know it isn't access related but something seems to have fallen over. /apps/com.hornbill.core/entities/Pages/fc_modules/pages_write.js(167): error X1001: Uncaught EspMethodCall::invoke: Operation[data::entityAddRecord] A database or query error occurred while inserting the primary record data into the database - in _insertPageRecord Link to comment Share on other sites More sharing options...
Steven Boardman Posted April 9, 2020 Share Posted April 9, 2020 @Gareth Watkins sorry you are having issues, we have seen an issue and are looking to fix this, in the meantime if you go the HR page, and try the following: Open the page and add to the URL the following string: "?edit=true&audience=all&status=0" [Press enter] This will allow defining a new page for "All Users". Add widgets and save Refresh (F5) In required pres the PUBLISH button. -Done- Let us know if this is a workaround which allows you to create the page? Link to comment Share on other sites More sharing options...
Gareth Watkins Posted April 9, 2020 Author Share Posted April 9, 2020 Hi Steven I tried the above and it did allow me to create a page, however it didn't last long. Once I navigated to the IT domain and back to HR, all the widgets etc were gone and the issue above repeated. So close but so far! Link to comment Share on other sites More sharing options...
Daniel Dekel Posted April 14, 2020 Share Posted April 14, 2020 Hi @Gareth Watkins, Did you manage to press the "Publish" button from the instructions @Steven Boardman gave you? Regards, Daniel. Link to comment Share on other sites More sharing options...
Gareth Watkins Posted April 14, 2020 Author Share Posted April 14, 2020 I did yes. I'll try again today and see if anything has changed. Link to comment Share on other sites More sharing options...
Gareth Watkins Posted April 14, 2020 Author Share Posted April 14, 2020 Ok so I tried again and got no further. After publishing, when I exit design mode, the same issue and error message occurs. It will not let me create an HR page. Link to comment Share on other sites More sharing options...
Victor Posted April 14, 2020 Share Posted April 14, 2020 @Gareth Watkins as you are subscribed to Premier Success, may I ask you to raise a support request so we can investigate further? Link to comment Share on other sites More sharing options...
Gareth Watkins Posted April 16, 2020 Author Share Posted April 16, 2020 Will do. I have, as a workaround, created another domain that I can use for the purposes i need, and will raise a call shortly. Link to comment Share on other sites More sharing options...
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